Does DOGTV have customer support?

Yes! Please email [email protected]  if you have questions about your DOGTV subscription.

Do dogs really watch TV?

Yes! Dogs respond beautifully to what they see on TV, and enjoy most when they see other dogs, other animals and even inanimate moving objects. YouTube has over 5000 videos of dogs watching TV, and increasing number of dog parents admit that they saw their pooch watching TV more than once. The shift to digital televisions and flat screen TV’s has also contributed to the growth in the numbers of dogs that watch TV. In a survey conducted by the American Kennel Club, nearly half of those surveyed had dogs that showed interest in what was happening on the television screen.

Why is DOGTV good for dogs?

DOGTV is designed as the perfect babysitter for dogs who have to stay home alone. Research shows that dogs feel better in the company of television, especially when the right content is on. DOGTV’s three types of programming offer relaxing and stimulating content as well as positive behavioral reinforcements. Dogs that are left alone tend to become anxious so the relaxing sounds and music in the relaxing segment were created to keep the dog calm and peaceful. Many dogs also suffer from lack of stimulation, which becomes acute when their owner is away. The stimulating content will provide the dog with invigorating images, animation and exciting real world sounds to keep the dog up and running. DOGTV’s programming meets a dog’s typical daily cycle and helps prevent mental fatigue, depression and boredom.

Is DOGTV for all breeds?

Yes! DOGTV offers scientifically designed content for dogs of all ages, and all breeds. If your dogs can hear or see, then DOGTV is right for them. Because not all dogs are the same, some dogs may respond better to television than others. It’s due to their age, energy level, even the shape of their skull and size of nose. However, DOGTV’s positive effect is great for all dogs even if they don’t sit and watch all day.

My dog suffers from separation anxiety. Should I leave DOGTV on for him?

DOGTV was created to reduce the stress level of home alone dogs. Separation anxiety is one of the most common behavioral issues in the US, in which the dog finds it difficult to be separated from its owner. Many owners have a dog walker who comes in during the day to walk the dog, but this could sometimes add a second separation anxiety symptom – first from the owner and second from the walker. DOGTV is creating a better world for the dog, so he will feel less sad and less stressed when left home alone. DOGTV’s relaxing sounds, special music and fun visuals, provide the perfect company for dogs so that they never have to feel alone again.

How is DOGTV compatible with a dog’s hearing and vision?

Unlike any other TV channel, every frame and every sound on DOGTV is designed 100% for dogs. Through years of research, special content was created to meet the specific attributes of a dog’s sense of vision and hearing, for example: programs are specially colored to enhance picture details and great emphasis was put on contrast, brightness, and frame rate; the use of special sound effects, music and specific ranges of frequencies, are tailored to a dog’s unique sense of hearing without startling or annoying their sensitive ears.

I heard dogs view television picture as flickering. Is that true?

The human eye discerns flickering movement at a rate of 50-60 Hz while in dogs, that same ‘flicker fusion rate’ is as high as 70-80 Hz. Older television sets, with a CRT screen, refreshed their picture at a rate of 50-60 Hz with the result of a smooth picture for humans and a flicker nightmare for dogs. New LCD technology however, has changed all that. The refresh rate on the newer television screens is now 100Hz and up, perfect for continuous canine viewing.

My dog is treated with anti stress medication. Can DOGTV be a good substitute?

DOGTV is designed to provide dogs with stimulating and relaxing content in a goal to improve the lives of dogs and reduce their stress level and anxiety when home alone. However, you should consult your vet before stopping or making changes to any prescribed medical regimen.

Where can I get DOGTV?

In the US, DOGTV is available on Comcast Xfinity, DIRECTV Nationwide, DISH, RCN and Cox.

DOGTV is also available online for Mac and PC. You can also watch using the DOGTV app on the following devices: Apple TV, Fire TV, Roku, Chromecast, iOS and Android.

DOGTV is also available around the world, in Japan, China, Korea, France, Portugal, and Brazil.

If you want to know exactly when is DOGTV coming to your cable/satellite provider, please subscribe to our mailing list, and we will send you subscription information as soon as it becomes available.

Who is behind DOGTV?

DOGTV is created by PTV Media LTD,  has been designed together with some of the world’s leading pet experts, and produced by experienced professionals from the television industry.

This is my first time watching DOGTV, what should I do?

Welcome! If you and your dog are new to the DOGTV experience, we recommend that you’ll watch DOG TV together for the first time. Your presence will reassure your dog and help him adjust and get used to the experience. After a few hours, when you see your dog is relaxed, you can leave the house.

What’s the correct volume to be watching DOGTV?

The same volume level you would set for yourself. DOGTV volume level was pre-adjusted to fit your dog’s extraordinary hearing abilities.

Do I have to do something special while my dog is watching DOGTV?

DOGTV is created in such a way so that you don’t have to do anything. Your dog will receive just the right mix of relaxing, stimulating and habituating programs, and you can be comfortable knowing that your dogs is in good hands. Just make sure that the volume is set to the same level you would set for yourself and that your speakers are on.

Some of the content on DOGTV looks funny!

That’s perfectly normal. The colors on the screen, the brightness level, the contrast, the camera angles and the sounds and music were adjusted to fit your dog’s hearing and seeing abilities. It may seem odd to you, but it’s perfectly normal for your dog!

My dog seems extra excited when watching DOGTV. Is this ok?

DOGTV was designed to offer your dog a variety of stimulations both exciting and relaxing. For the first few times, your dog might be extra excited just like when meeting a new friend. That’s normal. He’ll soon get used to this new televised experience.

What kind of programs does DOGTV broadcast?

DOGTV’s scientifically designed content is divided into 3 categories, according to what dogs need:

Content designed to help the dogs relax, reduce their stress level and keep them calm through soothing music, sounds and visuals.

Dogs need to be stimulated, which is hard to achieve when they are home alone. DOGTV uses stimulating scenes with and without other animals, animation sequences and a variety of moving objects to stimulate the dogs. Great care is taken to use just the rights sounds and frequencies to encourage the dog’s playfulness even when home alone.

Based on the most advanced veterinary science, DOGTV uses special sounds and visuals to help habituate the dog and make him more comfortable in his environment, by exposing him to different day-to-day stimuli.

Does DOGTV have customer support?

Yes! Please email [email protected] if you have questions about your DOGTV subscription.


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